Shipping Policy

We're happy to help you!

For more information, you may email us at info@sapphireparadise.co.uk or use our contact form on the Contact Us page where our customer service team will assist you with whatever you may need.

All emails are generally responded to within 24 business hours during business days
(excluding weekends and holidays).We provide tracking information to your email immediately once your package is shipped however you may need to allow 12 to 24 hours after item has been shipped for the tracking information to be readily updated.

Standard Shipping Times:

• Domestic orders (UK) Standard Shipping option may take 2-7 business days to arrive (excluding holidays).
• Domestic orders (UK) Priority Shipping option may take 1-3 business days to arrive (excluding holidays).
• International orders (Worldwide - if applicable) may take 1-3 weeks to arrive (excluding holidays) depending on your location.